Protecting customer information

L’Oréal and the Fabagau company were able to protect their customers’ information as a trade secret because they were able to demonstrate that such information:

  • was not “readily accessible” as a body or in the configuration and assembly of its components,
  • has commercial value, and
  • was actually subject to “high protection measures“; in particular in this case, they had affixed a special mention on the document and set up a limited and time-stamped access management.

(Tribunal Judiciaire de Paris, June 2020: summary judgement)